Shipping policy
Shipping destinations
We currently ship to the United States, Canada, the United Kingdom, eligible European countries, Australia, New Zealand, and other supported destinations shown at checkout. Destination availability can vary by product and delivery address.
Where orders ship from
Unless a product page or written wholesale quotation states otherwise, retail orders are prepared, inspected, and dispatched through our production and fulfillment coordination in Xuchang, Henan, China. Our legal registered and business correspondence address is 1521 Blake St, Ste 47010, Denver, CO 80202, United States. It is not a warehouse, retail pickup point, fulfillment center, or return address.
United States processing and delivery estimates
Processing time: 1–3 business days.
Transit time: 5–9 business days after shipment.
Estimated total delivery: 6–12 business days.
Business days exclude weekends and applicable holidays. These timeframes are estimates and are not guaranteed delivery dates. Carrier delays, address issues, severe weather, customs review, and other events outside our control can extend delivery time.
Other supported destinations
Delivery timing for Canada, the United Kingdom, eligible European countries, Australia, New Zealand, and other supported destinations varies by destination and is shown at checkout where available. Contact us before ordering if you need confirmation for a specific destination. The United States estimate above must not be treated as an international delivery promise.
Shipping charges
Standard shipping is free for eligible online orders to supported destinations where shown at checkout. Express shipping, remote-area delivery, special handling, and negotiated wholesale freight may have an additional charge, which will be shown or confirmed before payment.
Tracking
Tracking information is provided when available after shipment. We will send the tracking details to the email address or contact information provided at checkout.
Customs, duties, and taxes
International customers are responsible for any import duties, customs charges, or local taxes not collected at checkout. Customs processing may cause additional delays.
Address accuracy
Please verify the recipient name, shipping address, phone number, and postal code before placing your order. Contact us immediately if a correction is needed. We cannot guarantee address changes after fulfillment begins.
Wholesale and custom orders
For wholesale, OEM, ODM, custom-made, and other negotiated orders, the production lead time, shipping method, shipping cost, and delivery terms stated in the quotation, invoice, or written agreement take precedence over this general policy.
For delivery questions, contact support@iyrswigs.com or WhatsApp +86 176 3901 8800.