Frequently Asked Questions
Who operates iyrswigs.com?
IYRS WIGS is the brand. IYRS WIGS LLC is the U.S. seller responsible for customer payments, order fulfillment and refunds.
How can I contact IYRS WIGS?
Email support@iyrswigs.com or contact us on WhatsApp at +86 176 3901 8800.
How are products made and where do orders ship from?
Our China-based supply partner arranges production through contract manufacturers and ships orders from Xuchang, Henan, China.
Where can I find current shipping information?
Current destinations, processing estimates and delivery information are published in our Shipping Policy.
How do I request a return?
Please read our Refund Policy and contact support@iyrswigs.com before sending an item back.
Which payment methods can I use?
Use only the payment options displayed in the secure Shopify checkout. See our Payment Information page for more detail.
How do I confirm the product option and price I am buying?
Select the available options on the product page. The selected variant and current price are shown before you add the item to your cart.